Renting a home can sometime be complicated, sometimes even frustrating experience, particularly if you are unsure of the process.


To help make the experience as straightforward as possible for you, we have outlined the following key stages:


Register with us

To find your ideal property, we need to know as much as possible about your requirements.


This includes your rental budget, the date by which you need to move, the type and size of property you need, etc.


You can let us know all about your requirements by registering online, by phone or by visiting us where a member of staff can assist you.


With a clear understanding of your requirements we will then be able to access all properties that match your criteria.


When you have registered, details of property can be sent to you by SMS, by email or post.


To register with us please click here or contact us on 0208 861 2121


We usually accompany and conduct all property viewings and the Landlord will not always be present.


In some cases, a Landlord may give us specific times for viewings, although we do ask them to be as flexible as possible.


We normally keep keys and can generally access properties to suit your availability.


To save time in the long run, you should try to ensure that anyone likely to share in the decision views the property as well.


After the viewing we need to know if you have any questions or if you are interested in renting the property.


So please allow time to discuss your thoughts with us.


We will arrange to meet you at the property, or if it is more convenient, at our office from where we can drive you.


Sometimes we can collect you from your home or your place of work, depending on where this may be.


Please be on time for viewings, as we might have multiple viewings around the same time.


To arrange a viewing please click here or call 0208 861 2121

Making an Offer

If the property is suitable for you, don't delay your offer as it could get secured or let by someone else on the same day!


When you make an offer you’ll need to pay us a holding fee to cover our tenant credit check costs and a weeks rent to reserve the property.


If your offer is accepted, we will proceed with the necessary credit and reference checks.


The weeks rent will be deducted from your first month's rent, unless you change your mind about taking the property, in which case you will lose your weeks rent and credit check fees.


To make an offer click here or call 0208 861 2121

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